In the event you are unable to create print ready files yourself (e.g. you do not have professional layouting software, not enough time, or otherwise), we will gladly assist you for a small fee. Naturally, your design must be simple enough for us to be able to arrange it by following your basic instructions. Thus, it is not a design service, or only a very limited one.
Our file preparation service is most useful in situations where you have a logo or a picture which you want printed on standard products like bookmarks, business cards, notepads, presentation folders, postcards, envelopes, etc. We can also add other common features like text elements, lines or squares on notepads, or address lines and placeholder for stamps for postcards.
Any artwork you send should be of printable quality, i.e. either with a minimum of 300 dpi resolution or delivered in large size format. The service does not include photo editing work such as image masking or photo manipulation. Please ask for a quote if you need these services as part of your layout service.
For logos, it is generally best to send .eps or .ai files if you have them available. We kindly ask you to proof-read any text you submit carefully for spelling errors or flipped numbers before submitting to avoid delays tied to corrections. Please send text elements in digital form by e-mail or as text document so we can copy/paste to prevent text errors that may occur otherwise.
When ordering, you will find "File Preparation Service" during the product configuation under Options; this applies to bookmarks, business cards or notepads (for which this service is most suitable for). To add this service to any other order, please add this product to your shopping cart along with your printed items.
Beyond creating a file for you, this service can also be used as extended file check option which can provide you with valuable help in correcting your submitted print files, or can assist you with technical matters such as correct file set up of spot UV elements for print.
Check your file before it is printed:
You will receive an online proof of the created file for review before it goes to print. This is your chance to double-check everything for proper spelling and, of course, request corrections if required.
We kindly ask you to review thoroughly and send us detailed instructions for your corrections. By default, you can request corrections twice. Should your file require more attention after these two reviews (or in case a complete change of design is desired), additional charges may arise.
Once approved, your file is forwarded to prepress and your production turnaround time starts.
You need more than basic?
If you're not sure whether this service covers your needs, you are welcome to describe them in an e-mail and we will get back to you with a confirmation or an individual quote that matches your project.
You can also request a quote for correcting any more complex files (such as brochures or catalogs) or real design services. We cooperate with a graphic design agency and are happy to make you an offer for product design, logo design, corporate design, and so on.
